Aurora Gangtok

Privacy Policy

Privacy Policy

This Privacy Policy outlines our practices regarding the collection, use, and sharing of your personal information and our efforts to keep our guest information safe and secure.

Information We Collect

Your information is gathered through direct interactions with our website, bookings made directly with our hotel, official website or via third-party platforms, service usage, or communications with us. This may include:

Personal identifiers, contact details, and financial information for transactions

Details regarding your stay, preferences, and feedback

Data from cookies and tracking technologies during website interactions

How We Use Your Information

The collected information is utilized to:

Process bookings and deliver hotel services

Communicate with you regarding your stay and respond to inquiries

Conduct internal operations, such as analytics, audits, and fraud prevention

Enhance and tailor your experience with us

Fulfill legal and regulatory obligations

Sharing Your Information

Aurora Gangtok does not disclose your personal data to third parties for their marketing purposes without obtaining your consent. Your information may be shared with:

Vendors providing services on our behalf, including payment processing and website analysis

Legal or governmental authorities when necessary to comply with legal requirements or protect our or others’ rights

Protecting Your Data

We take suitable technical and organizational measures to protect the personal data we collect and process. Despite these efforts, the inherent nature of the internet means we cannot guarantee absolute security for your information.

Policy Updates

Aurora Gangtok may revise this Privacy Policy at its discretion. We encourage regular review of the policy to stay informed of how we are protecting your information.

Contact Information

For questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at:

OFFICE ADDRESS:
Address: Sichey, Indira Bypass Road, Near KBT Fuels, Gangtok, Sikkim, 737101
Contact No – 8250070762 (Shawan)
E-mail ID – reservation.aurorahotels@gmail.com
RESERVATION DESK:
7407134560 (Aiswarya – Aurora Gangtok Reservation)
7501844561 (Suparna – Sales & Reservation Manager)
7596942360 (Susmita – Sales & Reservation Manager)