Aurora Gangtok

Reservation Policy

Reservation Policy

Booking Process:

  • Reservations can be made through our official website, phone, or email.
  • A valid credit/debit card is required to secure the reservation.
  • Full payment may be required in advance for certain promotional rates or during peak seasons.


  • A confirmation email or message will be sent upon successful booking.
  • Please review the details carefully and inform us immediately of any discrepancies.

Cancellation and Modification:

  • Cancellations or modifications must be made at least 48 hours prior to the check-in date to avoid charges.
  • Late cancellations or no-shows may result in a penalty equivalent to one night’s stay.

Check-in and Check-out:

  • Check-in time is 2:00 PM, and check-out time is 12:00 PM.
  • Early check-in and late check-out are subject to availability and may incur additional charges.


  • Room occupancy is based on the maximum number of guests allowed per room type.
  • Additional guests may be accommodated upon request and may incur extra charges.


  • Guests must present a valid government-issued photo ID at the time of check-in.
  • For international guests, a valid passport and visa are required.

Pets Policy:

  • Pets are not allowed unless prior arrangements have been made with the hotel management.

Smoking Policy:

Aurora Gangtok Hotel is a smoke-free property. Smoking is strictly prohibited in all indoor areas.

Damage and Liability:

  • Guests will be held responsible for any damages to the hotel property caused during their stay.
  • The hotel reserves the right to charge the credit card on file for any such damages.

Special Requests:

  • Please inform us in advance of any special requests or preferences, and we will do our best to accommodate them.